Shipping policy
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, processing times may be slightly delayed.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping (U.S.): 3–7 business days
- Expedited Shipping (U.S.): 2–4 business days (if available at checkout)
Delivery times are estimates and may vary depending on location and carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update.
Delays & Exceptions
Occasionally, shipping delays may occur due to carrier issues, weather conditions, or high order volume. While we work closely with our shipping partners, Ormal Boots is not responsible for delays once the package has been handed to the carrier.
Incorrect Address Disclaimer
It is the customer’s responsibility to ensure that all shipping information is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your shipping details, please contact us immediately at [your email].
Lost or Stolen Packages
Ormal Boots is not responsible for lost or stolen packages marked as delivered by the carrier. If this occurs, please contact the shipping carrier directly to file a claim.